Question 1

Why should I purchase furniture from One Of A Kind Designs?

Accepted Answer

One Of A Kind Designs was founded by Michelle Davidson and is based in East Kilbride, Glasgow. Michelle is a professional furniture painter who expertly refinishes and hand paints antique and vintage pieces. Using a variety of painting and decor techniques, each piece is lovingly transformed and completely unique.
“I want peoples’ homes and furniture to be an extension of their personality, to truly reflect them as individuals. I am able to creatively design these bespoke pieces using quality, often handmade, furniture and transforming them into statement pieces for the modern home.” Michelle Davidson, Founder & CEO, One Of A Kind Designs
 
Not only will you be getting a completely unique piece of furniture, but the furniture is carefully chosen by Michelle for its quality and durability. Michelle is passionate about using pre-loved furniture and giving it a second chance, therefore saving it from being discarded in landfill.

Question 2

What can I expect from up-cycled, hand painted furniture?"

Accepted Answer

Previously loved furniture can be full of character and charm, there are often signs of a previous life and sentimental history.   Do not expect a perfect factory finish. 
These imperfections along with the creative design are what make each piece truly unique.
Where necessary, the furniture is repaired, before being thoroughly cleaned, primed and painted and then sealed with wax or varnish.

Question 3

What type of paint do you use and what finish does it provide?

Accepted Answer

We use a variety of quality furniture paint and supplies to ensure each piece is expertly hand painted to a high standard. 
Paints such as Dixie Belle Silk ‘All-in-One’ Mineral and Fusion Mineral Paints are great for modern and smooth finishes.  Annie Sloan Chalk Paint and Dixie Belle Chalk Mineral Paint are fantastic for a more shabby-chic, farmhouse finish as they are easier to blend and distress.

Question 4

How do I care for my new piece of furniture?

Accepted Answer

Although care is taken to ensure the paint is sealed with a suitable and robust top coat in the form of wax or varnish, it can take up to 30 days for the paint finish to fully cure and become hardened against scratches and bumps.
Ongoing care and maintenance is required to keep your piece looking fantastic.  Please always use coasters and places mats.  Clean up spills as soon as they happen with a damp cloth.  Do not use any abrasive substances or cloths on the furniture.
If your piece has been finished with a furniture wax it will need periodic waxing depending on usage.  The wax is absorbed by the wood to keep it hydrated and the colour sharp.

Question 5

I am interested in commissioning a piece you have available for purchase, what is the process?"

Accepted Answer

Please complete the enquiry form HERE, detailing which piece you are interested in and whether you have any particular requirements.  Giving us an idea of your budget really helps with managing your expectations around design possibilities.
We will then contact you to arrange a call to discuss the piece and design in more detail.  This will be followed up by a quotation and timescale being emailed to you.
If you are happy to go ahead a 50% deposit will be requested. Transformation of your peace will begin with a full pre-design consultation either in person or via Zoom (or similar).
Photographs of the piece will be provided for approval with the final invoice and shipping will not be arranged until the outstanding balance has been received.

Question 6

I have a piece of furniture that I would like you to restore or paint, what do I do?"

Accepted Answer

Please complete the enquiry form HERE, giving details of your furniture item and whether you have any specific ideas for the redesign.
We will then contact you to arrange a call to discuss the piece and design in more detail.  This will be followed up by a quotation and timescale being emailed to you.
If you are happy to go ahead a 50% deposit will be requested. Transformation of your peace will begin with a full pre-design consultation either in person or via Zoom (or similar).
Delivery and collection the customer’s furniture will be arrange and paid by the customer.  Depending on the item size and your location, we may be able to arrange collection and delivery for a small charge, otherwise we are happy to recommend couriers.

Question 7

Do you offer Delivery and Collection?

Accepted Answer

Please refer to our Delivery Terms HERE.

Question 8

When can I expect delivery of a finished piece once purchased?

Accepted Answer

Estimated delivery time is 14 days. We will contact you with regular updates during the delivery process.

Question 9

I’ve changed my mind, can I return my purchase?"

Accepted Answer

If you would like to return an item please notify us within 14 days of delivery and ship back to us within 21 days of delivery.  The buyer is responsible for all return courier charges, please be aware that the cost of returning it may be more than the cost of delivery. It should be sent back re-packaged properly in the original packaging where possible. The item should be returned using a reputable courier or in person.

Only when the item has been received in its original condition will we issue a refund for the item within 7 days (less any costs incurred including cost of delivery and return of the item).
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for custom or personalised orders.

Question 10

What Payment methods do you accept?

Accepted Answer

Payment is accepted via Cash, Card, Paypal or Bank Transfer.

FAQ