POLICIES & PROCEDURES

FURNITURE CARE INSTRUCTIONS

On Delivery

Upon receiving your newly painted piece take care when removing the protective bubble wrap to avoid damaging the painted surface. Whilst the piece will have sufficiently dried for wrapping purposes, it is likely that the paint/wax/varnish still requires time to fully harden. 

Cure Time

Please allow at least two weeks from the date of delivery for the curing process to complete.  During this time is advised to avoid using the furniture at all to prevent damage.

Cleaning

To clean your piece, use a damp clean, soft, lint-free cloth.

Waxed Surfaces

If your furniture has been sealed with wax is it recommended that it is periodically re-waxed with a clear, soft, water-based painted furniture wax to help maintain the integrity of the painted surface.

Drawer Maintenance

Over time, moisture in the air can cause the wood to expand and the drawers to stick. If this happens with your furniture, remove the drawer(s) and rub along the runners with soft wax. The drawer should then open and close smoothly.

Prevention of Injury

It is recommended that any large pieces of furniture are fixed to the wall using appropriate brackets to avoid them tipping forward and causing injury and/or damage.

 

One Of A Kind Designs will not accept responsibility for any damage on your painted furniture arising from general wear and tear, wilful damage or negligence by you or any third party.

TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern One Of A Kind Design’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ' One Of A Kind Designs or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

  • All trademarks reproduced in this website that is not the property of, or licensed to, the operator is acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

PRIVACY POLICY

Your privacy is very important to me, and I respect it. I Michelle Davidson, run this website. This privacy statement explains how I use any personal information I collect about you when you visit my website, including any information you supply when you buy something or subscribe.  If you have any queries about the information I hold on you, please contact me.

This privacy policy may be updated from time to time by posting a new version on my website. You should revisit this page from time to time to ensure that you are satisfied with any changes. If you have chosen to receive email notifications of changes to our privacy policy, I may also send you an email notifying you of the changes.

Analytics

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Wix, our website analytics provider, to learn about site traffic and activity.

 

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Wix uses.

These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

 

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.

 

Other Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a Customer Account

Your Customer Account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Wix, our website hosting provider, so they can send these emails to you on our behalf.

 

Customer Data

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase 

Email address

Name

Phone number

We share this information with Wix, our online store hosting provider so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

Visitor Data

This website is hosted by Wix. Wix collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Your IP address

Wix needs the data to run this website and to protect and improve its platform and services. Wix analyzes the data in a de-personalized form.

If at any point you believe the information I process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how I have handled your personal data, you can contact me at Michelle@oneofakinddesigns.co.uk and I will investigate the matter.

If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Please contact me first so that I can investigate the matter and try to resolve it first.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Cash