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POLICIES & PROCEDURES
FURNITURE CARE INSTRUCTIONS
On Delivery
Upon receiving your newly painted piece take care when removing the protective bubble wrap to avoid damaging the painted surface. Whilst the piece will have sufficiently dried for wrapping purposes, it is likely that the paint/wax/varnish still requires time to fully harden.
Cure Time
Please allow at least two weeks from the date of delivery for the curing process to complete. During this time is advised to avoid using the furniture at all to prevent damage.
Cleaning
To clean your piece, use a damp clean, soft, lint-free cloth.
Waxed Surfaces
If your furniture has been sealed with wax is it recommended that it is periodically re-waxed with a clear, soft, water-based painted furniture wax to help maintain the integrity of the painted surface.
Drawer Maintenance
Over time, moisture in the air can cause the wood to expand and the drawers to stick. If this happens with your furniture, remove the drawer(s) and rub along the runners with soft wax. The drawer should then open and close smoothly.
Prevention of Injury
It is recommended that any large pieces of furniture are fixed to the wall using appropriate brackets to avoid them tipping forward and causing injury and/or damage.
One Of A Kind Designs will not accept responsibility for any damage on your painted furniture arising from general wear and tear, wilful damage or negligence by you or any third party.
TERMS & CONDITIONS
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern One Of A Kind Design’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ' One Of A Kind Designs or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
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The content of the pages of this website is for your general information and use only. It is subject to change without notice.
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We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
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Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
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All trademarks reproduced in this website that is not the property of, or licensed to, the operator is acknowledged on the website.
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Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
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From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
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Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
PRIVACY POLICY
Your privacy is very important to me, and I respect it. I Michelle Davidson, run this website. This privacy statement explains how I use any personal information I collect about you when you visit my website, including any information you supply when you buy something or subscribe. If you have any queries about the information I hold on you, please contact me.
This privacy policy may be updated from time to time by posting a new version on my website. You should revisit this page from time to time to ensure that you are satisfied with any changes. If you have chosen to receive email notifications of changes to our privacy policy, I may also send you an email notifying you of the changes.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Wix, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Wix uses.
These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.
Other Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Wix, our website hosting provider, so they can send these emails to you on our behalf.
Customer Data
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
We share this information with Wix, our online store hosting provider so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Visitor Data
This website is hosted by Wix. Wix collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Wix needs the data to run this website and to protect and improve its platform and services. Wix analyzes the data in a de-personalized form.
If at any point you believe the information I process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how I have handled your personal data, you can contact me at Michelle@oneofakinddesigns.co.uk and I will investigate the matter.
If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Please contact me first so that I can investigate the matter and try to resolve it first.
Mobile Terms of Service
The One of a Kind Designs mobile message service (the "Service") is operated by One of a Kind Designs (“One of a Kind Designs”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to One of a Kind Designs’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of One of a Kind Designs through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with One of a Kind Designs. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to OneofaKind or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other One of a Kind Designs mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to OneofaKind or email michelle@oneofakinddesigns.co.uk.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Last updated: July 30, 2023
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Cash